BANKING
Before contacting us, please review the following comprehensive Banking Help
section that we have compiled for our players. Most of the common issues have
been addressed, so you will probably find a satisfactory answer to your
question.
Please click on the appropriate link to get further information on any of the
topics listed below. Simply click the
back button
at the bottom of each page to return to this index. In some cases you may have
to click back twice to get back to the index.
The quickest way to begin playing is by depositing casino credits by
Credit Card. Your casino account will have approved transactions
credited to it so you can start playing right away. Each player may register a maximum of 3 credit cards from any of MasterCard, Visa, or Diners.
Click here for more information.
Available to international players.
To deposit casino credits by Debit Card you may use either Maestro,
Solo, Visa Electron or Delta/Visa Debit. Each player may register a maximum of 3 Debit or Credit Cards.
Available to international players.
ClickandBuy is an e-wallet solution enabling loading, withdrawal and transfer of funds, making Internet payments easy! Instant deposits.
Click
www.neteller.com to sign up for NETeller – an online money transfer service. Opening a NETeller account is much like employing an online wallet. With same day payments and virtually instant cash transfers, NETeller offers the quickest, most secure method of transferring cash online. NETeller can be replenished by Credit card or bank account. For more on how to sign up and details of NETeller funding options
click here.
Available to international players.
Click2Pay is a user-friendly e-wallet that lets you transfer money into
your casino account using either your bank account or credit cards,
swiftly and without hassle.
Click Here for more information.
Available to international players.
EntroPay is your Simple, Instant, Global payment solution! Pay instantly, anywhere online. To Sign Up for Entropay click here
www.entropay.com.
UseMyBank offers online internet transfers from your bank account to
the casino. To sign up for UseMyBank click here
www.usemybank.com.
Available to Canadian players ONLY.
Another convenient alternative payment solution available to US and Canadian players only. More details available on request.
Available to Canadian players ONLY.
INSTADEBIT is the safe and secure way to make payments online using funds in your bank account.
Available to Canadian players ONLY.
Moneybookers is a safe, inexpensive and international payment service that allows casino credits to be deposited in real time by players anywhere in the world. An e-mail address is the only thing you need! Even better, registration with Moneybookers is free.
To register,
click here now.
Available to international players.
Easy to use virtual wallet solution geared towards the European market and allowing users to transact in your own country and in your own currency.
Available to international players.
PaySafeCard is a pre-paid scratch card or voucher that can be purchased from retail outlets and redeemed online at the casino.
Ukash is a cash voucher that can be used online. Spending with Ukash
is simple, easy and safe. These can be purchased at Ukash merchants across the United Kingdom.
Available to UK players.
Safe, easy and secure – simply transfer funds from your personal bank account to the bank account details provided quoting "Your reference"
as the beneficiary reference.
Available to international players.
A virtual e-cash solution reserved for selected players. Available on invitation only.
Available to international players.
How To Deposit Casino Credits
How Do I Deposit Casino Credits?
Is There A Minimum Deposit Amount?
Increasing Deposit Limits
Are My Transactions Secure?
How Do I Check My Deposit History?
May take up to 21 days for delivery to the address submitted by you during registration via regular
mail. If your address has changed, please notify us immediately to prevent any delays in service.
No cost to player
Available to international players
Should you request to have your check sent by international courier service, a
charge will be applicable and this will be deducted from the
amount of the cash
in. The courier service charges
for checks over $800; will be paid by Roxy
Palace. Checks delivered by international courier service will take
approximately 3-6 business days to deliver.
$25 if less than
$1,000, otherwise no cost to player.
Available to international players.
Should you deposit using Neteller winnings can be paid to your Neteller
account. Please note that
there are certain restrictions when refunding to
Neteller. Withdrawals are usually refunded against original deposits and the
balance sent to you by check or bank transfer.
Click here for more information.
No cost to player.
Available to international players.
Your withdrawal can be sent from our bank to your bank directly as a wire
transfer (different from an ACH transfer). Wire Transfers may take up to 3
working days for funds to appear in your bank account. All
Intermediary banks handling the wire transfer, and your bank, may deduct fees
before
your transfer is credited to your bank account.
$20 fee will be deducted to cover costs of wire transfer.
Available to international players.
When you request a withdrawal, you may be required to supply proof of identity
such as a copy of your driver's license, a utility bill or copy of a credit
card that you have used to make deposits at the casino. This is to protect you
and ensure that only you receive the winnings you have cashed in.
How To Withdraw Casino Credits
How Do I Withdraw My Casino Credits?
Can I Reverse My Withdrawal After Requesting It?
How Long Does It Take To Receive My Withdrawal?
How Do I Check My Deposit And Withdrawal History?
Contacting Our Casino Support Personnel If you are unable to find an answer to your question in the Banking Help section, please click here for information on how to contact our Casino Support Personnel, who will respond promptly to your request.